1.Acceptance of These Terms
These Terms of Service govern your access to and use of the website at www.skyonetech.mom and the services described on it. The website and the services are developed and operated by the developer SkyOneTech on behalf of SKY ONE TECHNICAL SERVICES LIMITED.
By accessing the website, using any service, or contacting us through the site, you agree to be bound by these terms. If you do not agree with any part of these terms, please do not use the website or our services. Where these terms use the word we or our, they refer to SKY ONE TECHNICAL SERVICES LIMITED and the developer SkyOneTech. Where they use the word you, they refer to the visitor, user, or client as appropriate to the context.
2.Definitions
In these terms, the following words carry specific meanings. The website means www.skyonetech.mom and all of its pages, content, and features. Services means the computer systems design, computer integrated systems design, integration, automation, data, security, and managed operations work that we offer.
Client means any person or organisation that requests, procures, or receives services from us. Proposal means a written document in which we describe the scope, deliverables, price, and timeline of a piece of work. Materials means any software, configuration, documentation, content, or other output that we produce during an engagement. These definitions apply wherever the words appear in these terms, and the singular includes the plural unless the context requires otherwise.
3.Description of Services
We provide professional services in the computer systems design and related services sector, and in computer integrated systems design. This includes designing computer systems and integrated environments, connecting existing platforms through integration engineering, building data infrastructure and automation, securing systems and preparing them for compliance, and operating systems through managed operations and support.
We also provide advisory services such as architecture reviews, security assessments, and technology planning. The precise scope of any engagement is described in the relevant proposal or statement of work, which forms part of the contract between us and the client.
We deliver services remotely, on site, or as a combination of both, depending on the needs of the client. The website itself is provided for information and contact purposes, and it does not itself constitute a binding offer to provide any particular service.
4.Eligibility
Our website and services are directed at businesses, professionals, and other organisations. By using the website or engaging our services, you confirm that you are at least eighteen years old and that you have the authority to act on behalf of any organisation on whose behalf you use our services.
If you are using our services for an organisation, you confirm that you are authorised to accept these terms on behalf of that organisation, and that the organisation will be bound by them. We may refuse to provide services to any person or organisation at our discretion, and we may verify identity and authority before commencing work.
5.Account Registration
Some services may require you to create an account or provide registration details. You agree to provide accurate, current, and complete information during registration, and to keep that information up to date so that we can reach you and manage the engagement properly.
You are responsible for maintaining the confidentiality of any login credentials, and you are responsible for all activity that occurs under your account. If you believe that your account has been accessed without authorisation, you must notify us promptly so that we can take protective action.
We may suspend or close an account that is used in violation of these terms, or that appears to have been created with false information, and we will give you notice of any such action wherever reasonably possible.
6.Use of the Website
You may use the website for lawful purposes only. You agree not to interfere with the normal operation of the website, not to attempt to gain unauthorised access to any part of the site, our systems, or our data, and not to use automated means such as scraping tools to harvest content from the website.
You agree not to upload malicious software, not to attempt to overload the site, and not to use the site to send unsolicited messages. You also agree not to misrepresent your identity or your affiliation with any person or organisation when using the website.
We may monitor use of the website for security purposes, and we may block access where we detect behaviour that risks the availability, integrity, or security of the site or of our other users.
7.Acceptable Use
When you use our website and services, you agree to behave responsibly. You must not use our services to engage in any activity that is unlawful, harmful, deceptive, or that infringes the rights of others. This includes, without limitation, activities that are fraudulent, defamatory, or that involve the processing of stolen or unlawful data.
You must not use our services to store or transmit malicious code, to process unlawful content, or to access systems without authorisation. You must not resell or redistribute our services without our written consent, and you must not hold yourself out as being affiliated with us unless an agreement says otherwise.
You must comply with all laws and regulations that apply to your use of the services, including data protection and export control rules. We may suspend services if we reasonably believe that your use is unlawful or harmful, and we will tell you why wherever the law allows us to.
8.Client Responsibilities
The quality of any engagement depends on the information and access that the client provides. You agree to provide us with accurate and complete information about your systems, processes, and requirements, and to respond to our questions in a timely manner.
You agree to provide reasonable access to the people, systems, and facilities that are needed to deliver the work, and to designate a single point of contact who can make decisions on behalf of your organisation. You also agree to inform us promptly of any change in circumstances that may affect the scope or timeline of the work.
Delays in providing information or access may extend the timeline for the work, and we are not responsible for delays that arise from incomplete, inaccurate, or late input from the client. Where a delay changes the cost of the work, we will agree any adjustment in writing before it takes effect.
9.Proposals and Estimates
Work is normally scoped in a written proposal that describes the objectives, deliverables, assumptions, timeline, and price. A proposal becomes binding only when it is accepted in writing, such as a signed copy or a written confirmation from the client.
Where we provide a verbal estimate or a ballpark figure, that figure is indicative only and is not a binding price. Proposals are based on the information available at the time they are prepared, and they may change if the underlying facts change materially.
If the client requests material changes to the scope, we will prepare a change order that describes the revised scope and any adjustment to price and timeline, and the change order becomes effective when accepted in writing by both parties.
10.Fees and Payment Terms
Fees are set out in the accepted proposal. We may invoice on a fixed price basis for defined deliverables, or on a time and materials basis with an agreed rate card for open ended work. Unless otherwise agreed, invoices are due within thirty days of the invoice date.
Where work is carried out on a time and materials basis, we will provide a summary of hours worked with each invoice so that you can see exactly what you are paying for. Late payments may incur interest at the rate allowed by law, and we may suspend services if an invoice remains unpaid beyond the agreed terms.
All fees are exclusive of taxes, which will be added as required by law. Any out of pocket expenses, such as travel or third party licences, will be agreed in advance and itemised on the invoice.
11.Intellectual Property Rights
All content on our website, including text, graphics, logos, and the overall design, is the property of SKY ONE TECHNICAL SERVICES LIMITED or its licensors, and is protected by applicable intellectual property laws. You may not copy, reproduce, or redistribute website content for commercial purposes without our written permission.
Where we create software, configuration, documentation, and other materials for a client under a paid engagement, ownership of that material passes to the client when the related invoice is paid in full, subject to any third party licences that continue to apply to components we do not own.
We retain the right to use general knowledge, skills, and experience gained during an engagement, and we may reuse non-confidential components and patterns in other work, provided that doing so does not disclose confidential information of the client or breach any licence.
12.Confidential Information
Each party may receive confidential information from the other during an engagement. Confidential information means any non-public information that is marked as confidential or that a reasonable person would understand to be confidential, including business plans, technical designs, financial data, and customer details.
Each party agrees to keep the other party confidential information secure, to use it only for the purpose of the engagement, and to disclose it only to people who need to know it for that purpose. This obligation survives the end of the engagement for as long as the information remains confidential.
Confidential information does not include information that is already public, that is independently developed without reference to the disclosing party information, or that is received lawfully from a third party without an obligation of confidence.
13.Warranties
We warrant that our services will be performed with reasonable skill and care, by competent and qualified personnel, and in a manner consistent with the agreed specification. We warrant that the materials we create for a client will not infringe the intellectual property rights of a third party, to the best of our knowledge.
We warrant that our work will be carried out in accordance with applicable law. If we fail to meet these warranties, the client should notify us within a reasonable time of discovering the failure.
Upon such notice, we will correct the work at no additional charge, or, where correction is not possible, we will refund the fee paid for the defective portion of the work. These are the only express warranties we make in connection with our services.
14.Disclaimer of Warranties
Except for the warranties expressly set out in these terms, and to the maximum extent permitted by law, we provide the website and our services on an as is and as available basis. We do not warrant that the website will be uninterrupted, error free, or completely secure.
We do not warrant that any service will achieve any particular business outcome, such as a specific revenue figure or a specific level of performance, unless that outcome is expressly stated in the proposal. Systems work depends on factors that are outside our control, including your operating environment and the conduct of third parties.
Any content on our website is provided for general information only and does not constitute professional advice. We are not responsible for the accuracy or completeness of information provided by third parties or for decisions that are made on the basis of such information.
15.Limitation of Liability
To the maximum extent permitted by law, the total liability of SKY ONE TECHNICAL SERVICES LIMITED and the developer SkyOneTech arising out of or in connection with these terms, the website, or any service will be limited to the total fees paid by the client for the specific service giving rise to the claim.
Neither party will be liable to the other for any indirect, incidental, special, or consequential losses, or for any loss of profits, revenue, data, goodwill, or anticipated savings, whether arising in contract, tort, negligence, or otherwise. This limitation applies even if a party has been advised of the possibility of such losses.
Nothing in these terms limits liability for fraud, for death or personal injury caused by negligence, or for any other liability that cannot be limited by applicable law.
16.Indemnification
You agree to indemnify and hold harmless SKY ONE TECHNICAL SERVICES LIMITED and its officers, employees, and agents from and against any claims, damages, losses, liabilities, and reasonable expenses, including legal fees, that arise out of your use of the website, your violation of these terms, your violation of the rights of a third party, or your breach of any law.
Where we provide services to you, you also agree to indemnify us against claims that arise from content, systems, or data that you provide to us, or from your instructions that we act upon in good faith.
This indemnification obligation survives the termination of these terms and any engagement, and it is intended to protect us from liability that arises from your actions rather than from the quality of our own work.
17.Data and Content Responsibilities
You are responsible for the data and content that you provide to us or process through our services. You confirm that you have the right to provide such data and that it does not infringe the rights of any third party.
Where your data includes personal information, you are responsible for ensuring that your processing is lawful and that you have obtained any necessary consents. You remain the data controller for your own data, and we act on your instructions.
We process your data only for the purposes of delivering the services described in the applicable proposal, and we treat your data as confidential. We will implement reasonable security measures to protect your data while it is in our possession. For details of how we handle personal information, please refer to our Privacy Policy, which is available at /privacy.
18.Third-Party Services and Materials
Engagements may involve third party software, platforms, cloud services, or licences that the client requests or that are necessary to deliver the work. Such third party products are provided under their own terms and licences, and the client is responsible for accepting and complying with those terms.
We will flag material third party terms before the relevant component is deployed, so that the client can make an informed decision. We are not responsible for the availability, security, or performance of third party services, except to the extent that our own work is defective.
Where we assist with the selection of a third party product, we act in good faith and on the basis of the information available, but we do not warrant that any particular product will suit the client purpose unless that outcome is expressly agreed in the proposal.
19.Subcontracting
We may use subcontractors or partner engineers to deliver parts of an engagement, provided that the client is notified where this is significant and that all subcontractors agree to confidentiality and data protection obligations that are at least as protective as our own.
The use of subcontractors does not reduce our responsibility to the client for the quality and completion of the work. We remain the single point of accountability for the client.
Any subcontractor work is treated as our own work for the purposes of warranties and liability under these terms, so that the client always knows who is responsible for the outcome.
20.Termination
Either party may terminate a project engagement for convenience by giving written notice in accordance with the terms of the proposal. Where the client terminates for convenience, the client will pay for all work completed up to the date of termination, together with any costs committed to third parties that cannot be cancelled.
We may terminate an engagement with immediate effect if the client breaches a material term of these terms and fails to remedy the breach within a reasonable period after written notice.
We may also terminate with immediate effect if the client becomes insolvent or enters into insolvency proceedings. On termination, each party will return or destroy the other party confidential information and deliverables, as directed.
21.Suspension of Services
We may suspend services temporarily where the client fails to pay an invoice when due, where we are required to do so by law or by a regulatory authority, or where continuing to provide services would create a serious security risk.
We will give the client advance notice of suspension wherever practicable, and we will state the reason for the suspension in line with applicable law. During any suspension caused by client non-payment, the client remains responsible for paying for work completed before the suspension.
Services resume once the cause of the suspension is resolved. A suspension does not cancel the engagement, and the timeline is extended by the length of the suspension unless the parties agree otherwise.
22.Force Majeure
Neither party will be liable for failure or delay in performing its obligations under these terms where the failure or delay arises from a cause beyond its reasonable control, including natural disasters, war, civil unrest, pandemic, power failure, network disruption, strikes, or failure of third party infrastructure.
The affected party will use reasonable efforts to minimise the impact of the event and to resume performance as soon as practicable. This clause does not apply to payment obligations, which remain due unless prohibited by law.
If a force majeure event continues for more than sixty days, either party may terminate the affected engagement by written notice, and the client will pay for work completed up to the date of termination.
23.Governing Law and Jurisdiction
These terms and any engagement between us and a client are governed by the laws of Hong Kong, without regard to its conflict of laws principles. The parties submit to the exclusive jurisdiction of the courts of Hong Kong for any dispute arising out of or in connection with these terms or any engagement.
Nothing in this clause limits the ability of either party to seek interim relief in any court of competent jurisdiction. Where a dispute involves a client located in another jurisdiction, the parties will first attempt to resolve the matter through good faith negotiation before commencing proceedings.
24.Dispute Resolution
The parties will attempt to resolve any dispute arising out of or in connection with these terms through good faith negotiation between senior representatives. If the dispute is not resolved within thirty days of the first negotiation meeting, either party may refer the matter to mediation in Hong Kong, using a mediator agreed by both parties.
If mediation does not resolve the dispute, the matter will be finally resolved in the courts of Hong Kong in accordance with the governing law clause of these terms. Nothing in this clause prevents either party from seeking urgent injunctive relief where necessary to protect its rights.
25.Changes to These Terms
We may revise these terms from time to time to reflect changes in our services, our business, or legal requirements. When we make material changes, we will update the last updated date at the top of this page and, where appropriate, notify users by email or through the website.
Revised terms take effect on the date stated on the page. Continued use of the website or services after revised terms take effect constitutes acceptance of those terms.
Where a change affects an existing engagement, we will confirm the impact with the client in writing before the change applies to that engagement, and the client may terminate the engagement in line with the termination clause if the change is not acceptable.
26.Entire Agreement, Severability, and Waiver
These terms, together with any accepted proposal and the Privacy Policy, constitute the entire agreement between the parties concerning the website and the services, and they replace any prior agreements or understandings.
If any provision of these terms is found to be invalid or unenforceable, that provision will be modified to the minimum extent necessary to make it valid, and the remaining provisions will continue in full force and effect.
A failure or delay by either party to enforce a provision of these terms does not constitute a waiver of that provision. No waiver is effective unless it is in writing and signed by the party granting the waiver.
27.Notices
Any notice under these terms must be in writing and must be delivered by email or by hand to the address of the relevant party. Notices to us should be sent to service@skyonetech.mom or to our registered address at Rm A 16/F GOT.DFN DRAGON INDL CTR BLK 2, 162-170 TAI LIN PAI RD, Kwai Chung, Hong Kong.
Notices to the client should be sent to the contact details provided in the proposal or account records. A notice is deemed to be received on the day it is delivered, or on the next business day if delivered after normal business hours.
28.Contact Information
If you have any questions about these terms, the website, or our services, please contact us. Our registered company is SKY ONE TECHNICAL SERVICES LIMITED, and our registered address is Rm A 16/F GOT.DFN DRAGON INDL CTR BLK 2, 162-170 TAI LIN PAI RD, Kwai Chung, Hong Kong.
You can reach us by email at service@skyonetech.mom or by telephone at +16013870871. We will acknowledge your enquiry within two business days and respond as quickly as possible.